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100% Customer Satisfaction Guarantee If you are not satisfied with your display product, you can return the product within (14) days of receipt for a full refund. Notice of intention to return must be made within (7) of product receipt. All return shipping charges are the responsibility of the purchaser. The product must be in unused condition or a deduction will be made for any parts that are not resalable. The refund will be made by Showcase Art and Framing in the form of a Company check within (14) days of return receipt.